1 reviews | Active since Oct 2014
PATHETIC ASSISTANCE
<p>I HAVE BEEN STRUGGLING WITH VODACOM FOR THREE WEEKS NOW FOR MY TWO UPGRADES.</p> <p>I LOGGED A COMPLAINT ON HELLO PETER YESTERDAY BUT NOBODY PHONED ME SINCE.</p> <p>I HAVE BEEN PHONING ********** EVERY DAY THE LAST WEEK. ONE MOMENT THEY SAY YOU ARE MUMBER ON IN THE QUEUE AND THE NEXT MOMENT YOU ARE NUMBER THREE. FIRSTLY YOU CANNOT ASSIST WITH A SIMPLE UPGRADE REQUEST AND THEN THE DEPARTMENT TO PHONE IS NON FUNCTIONAL. </p> <p>I EXPECT URGNT ASSISTANCE FROM YOU OR I WILL CANCEL MY CONTRACTS AND CONTACT THE OMBUDSMAN.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
