LS
Larissa S
1 reviews | Active since Mar 2018
06 Oct 2020, 09:41
Pathetic arrangements
After upgrading my phone telephonically, i told the lady that i would not be able to recieve the package. She asked me who would be home and told me to leave documents with that person. Now the courier company phones and say they can not deliver it to my mom because vodacom didnt specify that on their documents. Pathetic man.
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Vodacom's replyOfficial
06 Oct 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team