Pathetic, appalled, disgusting VODACOM CUSTOMER SERVICE

So my experience with this ****ty company started on the 5th of February 2020. Ihad called in to log a relocation of fibre request. The consultant advised it can take upto 30 days so i went ahead and logged the request. I was due to move on the 1st March 2020 and called in Vodacom on the 24th February 2020 to confirm all was in order with the relocation. I was advised that there is no record of the request being logged. I then said to go back to the day's recordings to which the consultant and manager both acknowledged my call on the 5th February and advised that the matter will be escalated and will take 14 working days. Pathetic from Vodacom's side as this should have been resolve latest by the 2nd March 2020. On the 19th March 2020 i called the call centre in again to confirm all is on track. This time i was advised that there is already a request on my name for Fibre logged by another service provider and therefore the service provider cannot come out. The consultant confirmed the address with me and it was incorrect. I then provided the correct address and stated that if openserve is not on site by the 23rd March 2020 I would be cancelling my package. At least openserve came on site by the stipulated date, however i was advised that an incorrect address was logged and that installation cannot happen. 60 days has now passed and i havent been reconnected. My payment was made even though i've been offline for the whole month of March 2020. AND I'M STILL D*MN WAITING!!!!