Pathetic and worthless

I am beyond frustrated. We keep trying to call in and keep getting the same thing someone will call us back which never happens. I’ve sent msgs on fb as well hoping for some form of assistance and still nothing. Instead I’m told it’s been resolved. Now tell me why would I keep calling and sending msgs and emails if it’s been resolved?

We are out of contract our lines are still not active after we have been told this would be resolved by Vodacom as the error or outstanding amount is their error.

I keep being told it will be done and it’s not done.

I need feedback today and I need to to be seen to immediately