1 reviews | Active since Aug 2016
Pathetic and unprofessional service by Vodacom
I have never dealt with such a dishonest and pathetic company. To explain my frustration will take hours and pages of writing. In a nutshell,a consultant contacted me regarding an upgrade. During the conversation I asked certain questions about the Huawei tablet and all my questions were answered. After I finished the conversation I received a SMS informing me the said tablet was not in stock. I also researched my concerns regarding the product and discovered that the consultant had **** to me. I proceeded to cancel the order and received a confirmation that my order was cancelled. The following day I received a SMS saying that my order was being shipped. I again contacted Vodacom and they said the order had been reactivated by someone at Vodacom without my consent but they will cancel the order Low and behold I get another message that my order is with the courier. I contact the courier and they inform me that a manager from Vodacom namely Leon Jettoo had contacted them and said a consultant contacted me and I said they must proceed with the delivery,what a lot of **** !!!!! I was never contacted. I again contacted Vodacom and asked to speak to Leon but nobody knew him. I am still trying to cancel the order,I was then told when the courier comes with the delivery I must tell them I no longer want the item All Vodacom wants is to sell items to customers without being honest about questions asked about the product. After that you are hitting a brick wall to get any assistance.
NO CALL FROM VODACOM.
PATHETIC !!!!!!!!!!
NO CALL FROM VODACOM.
PATHETIC !!!!!!!!!!
You had the whole day yesterday and today but no call
Stop wasting my time.
Totally pathetic service.
You had the whole day yesterday and today but no call
Stop wasting my time.
Totally pathetic service.
