SG
Shaylin G

1 reviews | Active since Mar 2019

08 Mar 2019, 09:52

Pathetic and poor service

Vodacom Gateway is the most pathetic store to deal with. There staff are just greedy for a commission.

I took a early upgrade and the Sales person Viresh told me a few staff pertaining to my comtract n the billing n i will be paying an estimate 600+ a month due to the early upgrade which will drop off within 3mnths and my contract will thereafter be 350, but now i will be paying 400bucks a month for 2yrs for a phone thats worth 4000.

When i go to query the assisstant who helped me was rude and condescending. Dont trust gateway vodacom as u will get ****** just so they make a good commission off u.

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2019, 11:19
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team