PATHETIC AND POOR CUSTOMER SERVICE!!!!!!!

I have had an ongoing issue with @vodacom and @vumatel for over a month now. This issue started on the 15th of March 2024, up until now my fiber line is still down and I have no internet services whatsoever. I have sent emails and made phone calls to the vodacom support team on several occasions all I am ever told is that the issue is being investigated and no action follows through whatsoever. I have even taken this issue to social media ( Twitter and Instagram) to escalate this problem, but still nothing is being done about my situation. It's been nothing but pathetic and mediocre customer service that I have received from Vodacom and Vumatel. I have sent them all my details and information regarding this issue I have been experiencing with them, the most painful part about all of this is the fact that I have paid my account in full however, I am not getting the services that I have paid for. VODACOM and VUMATEL are the worst that I have ever experienced.