Pathetic and ineffectual call centre - cannot resolve a simple issue

<p>1. Vodacom falsely reports arrears to Credit Bureau although none exist (confirmed in-store and with numerous call centre consultants).<br />2. Portfolio score is dropped to P500 as a result.<br />3. Contract upgrade from Smart L to Red Advantage denied in-store as a result.<br />4. More than 3 hours spent on the phone in total over more than a week dealing with more than 30 different consultants and coaches (I have requested to speak with a supervisor numerous times but this request is never granted) trying to resolve the matter.<br />5. The online deal that I wanted to take more than a week ago is now no longer available.<br />6. When I try to call the cancellation call centre, I am now informed that I have exceeded my monthly call centre allowance, and that I should call another paid number (which doesn't work) or wait until next month.<br />7. Goodbye Vodacom - more pathetic customer service I have never seen.</p>