Pathetic and *********** service from Vodaom

I have contacted Vodacom on numerous occasions via email, but it has been over 2 months and still there is not a single reply. The automated reply clearly states that I will be contacted within 24hrs, but that is far from the truth. I am currently not receiving any vodacom signal at my premises and if I need to make a call, I have to drive to town just to make a call. A booster was fitted a few years back, and is no longer working, it has now become part of the furniture. The booster could only give me EDGE in this day and age. As for the advertising stating that there is 3G in mountainous and rural areas, I can honestly say is a load of ********, as I have offices in these areas and there is absolutely no 3G on my 60km site and lets just say cellphone reception is very hard to come by. Judging by these pathetic and *********** service delivery, it is surely grounds for termination of my contracts. As I am sure the other networks cant be as *********** as Vodacom. So if you cannot guarantee me cellphone reception, the service your company is built around and what the contract is based on, then i suggest you cancel my contracts. Why should I pay my bills when there is no service.