YI
Yunes I
1 reviews | Active since May 2016
26 Jul 2022, 12:27
Pathetic and ***********
Hello I am very dissatisfied and disappointed with the service I have been receiving. Since Thursday last week I’ve had issues with my SIM card and Vodacom network. At first I couldn’t receive any SMS’s making it impossible to receive any OTP or electricity tokens. After doing a sim swop I am now completely off the network! When clients call me they say that my number doesn’t exist!! What is taking so long to sort this out? Your bill is paid in full every month yet Vodacom doesn’t give a damn about my businesses livelihood?! As far as I am concerned you are in breach of contract by not providing me with a service that I and you are contracted to. Pathetic and ***********.
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Replies (1)Vodacom's replyOfficial
26 Jul 2022, 13:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jul 2022, 13:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
