Pathetic and horrible service

Im not one to do these reviews but hopefully this will get someone to give me a call with feedback

From botching my contract, to debiting my account incorrectly but the biggest issue is that in 2 months i have made so many calls to vodacom to sort out my issue and was told that someone was going to get back to me and guess what - no one not even managers in the call center can pick up the phone and help to sort out my issue. Multiple emails to SRM@vodacom after a brief back and forth and now not even an answer just getting ignored while they literally ***** my money.