1 reviews | Active since Aug 2017
Pathetic and Bullying & Desregard for their Loyal Customers
My Account was debitted last night with 3 times the normal debit.I call in and i am told i will get my money after 14 days!! WHAT? Why must i wait for 14 days to get my cash back? I have other debit orders going off tonight ? Must they now bounce because of vodacom ? I am waiting for a quote to cancell my two contracts effective immediatley or my money by midnight ... if its not back .... you guys will kiss me good by since i have been with you 2006!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which I have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Please refer to the email which I have sent for feedback on this correspondence.
Warm regards,
SS