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MS
Marc S

1 reviews | Active since Jul 2011

16 Mar 2022, 14:28

Pathetic……. Always someone else’s fault. Never theirs!!!!!

AND IVE TOLD THEM MULTIPLE TIMES THAT APPLE PROVED ITS NOT THEN BY CONDUCTING A SIMPLE TEST SHOWN IN THE SCREENSHOT ABOVE!!!! AND A NEW ONE BELOW…….. HOW MUST APPLE SOLVE THE ERROR THAT YOUR NETWORK WILL NOT SEND TO THIS NUMBER???? ITS YOUR NETWORK!! AND IT USED TO WORK.

APPLE AND I ARE TELLING UOU SINCE 14 FEB, AND ITS JUST BEYOND YOUR ABILITY!!!!!!!!

0
Replies (7)
Vodacom
Vodacom's reply16 Mar 2022, 19:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MS
Marc S's update22 Mar 2022, 18:35
Reviewer Update
14 Feb to today, 22 March & Vodacom cannot resolved a problem that Apple has redirected to them three times. International SMS activation. Beyond Vodacom’s ability or it seems, caring……
MS
Marc S's update24 Mar 2022, 11:22
Reviewer Update
IVE ANSWERED THESE EXACT QUESTIONS OVER & OVER & OVER SINCE 14 FEB. YOU USING THIS AT A TACTIC TO HIDE YOUR INABILITY TO SERVICE YOUR CUSTOMER!!!!!!
MS
Marc S's update24 Mar 2022, 11:23
Reviewer Update
IVE SENT SCREENSHOTS AFTER SCREENSHOTS AFTER SCREENSHOTS
MS
Marc S's update24 Mar 2022, 15:04
Reviewer Update
I’ve confirmed this since 14 Feb??????????????
Yes I can send & received normal SMS’ and I have posted this exact screenshot showing an sms sent & received from my wife!!!!!!!!!!!
Huh??????
MS
Marc S's update24 Mar 2022, 16:17
Reviewer Update
Dear Lord, that is exactly the multitude of screenshots I’ve sent.
Doing exactly what Apple has told me, we are unable to send Int’l SMS’……. I’ve been posting this with screenshots since 14 FEB!!!!!!!!
MS
Marc S's update25 Mar 2022, 07:23
Reviewer Update
Pathetic is too weak a word to describe what dealing with Vodacom is like. Zero accountability and zero resolution and zero care for their customers challenges….