MN
Moleboheng N
1 reviews | Active since Jul 2017
27 Dec 2019, 21:16
Pathetic airtime *******
I'm very unhappy this morning I bought R50 airtime and 1gig data. Y'all have been ****ing chowing my airtime and your lines are ****en busy. Can someone call me and refund my airtime before I go on twitter.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Dec 2019, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2019, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Moleboheng N's updateReviewer Update
28 Dec 2019, 13:54The person who was supposed to call me, hasn't called me. So how long am I supposed to wait. So when can I expect my airtime. Because I'm not subscribed to anything and I have R2. 99.you guys are ****** *****ing from the poor. I want my airtime before the end of today.
MN
Moleboheng N's update28 Dec 2019, 13:54
Reviewer Update
The person who was supposed to call me, hasn't called me. So how long am I supposed to wait. So when can I expect my airtime. Because I'm not subscribed to anything and I have R2. 99.you guys are ****** *****ing from the poor. I want my airtime before the end of today.
Vodacom's replyOfficial
16 Jan 2020, 09:57Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply16 Jan 2020, 09:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team