Pathetic agent and network provider

I'm really fed up with vodacom no words can describe what I feel rite now and no data or airtime is going to change my view I have about this company as well as their customer service agents.I really dont know why vodacom recruited them in the first place coz they don't have any way of speaking to a customer and don't have any customer services. They are plain and blunty rude . I hate vodacom so much it's going to take so much for them to change my view I have about them. And this is the second time vodacom is doing this to me as well as their contact centre agents. My data just disappeared without any notifications. I called invtobthe contact centre and they tell me that their is a delay in the SMS eversince I bought the 2 gigs of data no notifications were sent to me to say that my data is depleted and I didn't download anything. They advised me that they gonna get back to me withing 72 hours but they can see that something is wrong on the system but they can do nothing for me. Why are vodacom making their problem mine always . they are a pathetic network server and don't talk about the contact centre agent they are the worst . they have no customer service in them. I want someone to fix this as soon as possible coz I have had enuf of this rite now and now I'm just getting started with this and this won't be the last.