EP
Elaine P
1 reviews | Active since Sept 2015
27 Oct 2020, 13:08
PATHETIC AFTER SALES SERVICE VODACOM
Since I have lodged my review, the only message I received from Vodacom, was that someone from Vodacom will contact me in due course. I see its the standard message from Vodacom here on Hellopeter.
My concern is that they failed to contact me to date. Wonder whether this is just another delaying tactic.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Oct 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team