Pathetic after sales service

I have a Vodapay swipe unit for which a nice si e of.money was paid. I have been using this unit for almost a year.

Recently contacted them via email at (***) for a change of bank account details. Over a week ago I was told by a Lesedi that they would need to send someone out to me to sort the matter out.

I am still waiting, dearest Lesedi. Emailed you this morning too. And this is my final email to you and Vodacom whom you work for.

There are only 2 ways to contact these people, via WhatsApp chat (absolutely useless) and email, needless to say what their turnaround time is on emails sent to them.

I have now decided to go with another companies product offering that was slightly more expensive for the swipe unit that comes with free delivery and far more functionality.

I am done with hoity-toity Vodacom & Vodapay. I am done with paying your ridiculous transaction fee, which should have been used for better after sales service.