Pathetic Accounts Department

Vodacom, how difficult can it be to just push a ****** button every ****ing month?

Firstly, I asked for a debit order to go off on my account, as for some reason, after 12years, you stopped the debit order. Now, for the past year I have been asking you to put the debit order back, but no, no one on the other side of the phone seems to know how to do their jobs.

Secondly, I do an eft transfer every month now, with the correct reference number and all. But still I get a ****ing call from your useless call centre asking for payment. Then I have to tell mr useless that I have paid already and then, **** it is magic, they can see my payment. But then another department didn't do their job, so now I have to be put through to another department to tell them the whole story again. "Oh, I see you did payment" is all they say.

Then it takes a whole ****ing day for your useless technical department to turn my phones back on again.

Just tell me how difficult it can be to appoint people that can actually do their jobs? Now, you hire 90% of people that just sits and waits for their salary every month. Then you have to hire another 10% that can do half of the work they are supposed to do.

I am cancelling all my contracts with you. This last years service from you, have been the worst I have ever seen. I am done