RV
Rudolf V
1 reviews | Active since Mar 2012
11 Nov 2020, 22:16
Pathetic
Two stories, Vodcom cut my line because I wasn't able to pay, No I paid the full outstanding amount Vodacom just refuse to give me my airtime and data, Vodacom we call this *****ing under false pretends.....The I have been to Vodacom Menlyn Maine to enquire about the upgrade that is dew, this is now 3 week no call back, nothing. I even went there on Monday the 9/11, they promised me the guy handling the matter will call back, but just like government they over promise and under deliver.....pathetic
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Replies (1)Vodacom's replyOfficial
12 Nov 2020, 07:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
