RV
Rudolf V

1 reviews | Active since Mar 2012

11 Nov 2020, 22:16

Pathetic

Two stories, Vodcom cut my line because I wasn't able to pay, No I paid the full outstanding amount Vodacom just refuse to give me my airtime and data, Vodacom we call this *****ing under false pretends.....The I have been to Vodacom Menlyn Maine to enquire about the upgrade that is dew, this is now 3 week no call back, nothing. I even went there on Monday the 9/11, they promised me the guy handling the matter will call back, but just like government they over promise and under deliver.....pathetic

0
Replies (1)
Vodacom
Vodacom's reply12 Nov 2020, 07:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team