RV
Rudolf V
1 reviews | Active since Mar 2012
08 Dec 2021, 08:35
Pathetic
Vodacom because of your system's that doesn't work I have one of the worst experiences with a service provider. You billing system can I see is up in shambles. You taking money that is not due, your staff doesn't know what they are doing it seems and you do not honor your own contract rules and regulations, by giving me my monthly allocation of voice minutes and data. In thus putting my business in jeopardy where I cant phone my clients and communicate with them. If this is not sorted out I will cancel a contact that was signed lease than 2 months ago, with immediate effect. Pathetic service.....
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Replies (1)Vodacom's replyOfficial
08 Dec 2021, 11:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2021, 11:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
