AL
Amanda L
1 reviews | Active since Mar 2009
07 Nov 2025, 20:16
Pathetic!
Just disappointed with service from Vodacom and Elite Mobile. They probably work together to con their customers. Well done, you are doing excellent job by being dishonest with your clients. I suppose business ethics does not apply to them.
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Replies (2)
Vodacom's replyOfficial
08 Nov 2025, 08:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2025, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Amanda L's updateReviewer Update
20 Nov 2025, 06:17Could you please send a credit note that the migration has been reversed. I have not received actual information that a credit or refund has been submitted.
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Amanda L's update20 Nov 2025, 06:17
Reviewer Update
Could you please send a credit note that the migration has been reversed. I have not received actual information that a credit or refund has been submitted.