RR
Ritesh R

1 reviews | Active since Jun 2015

27 Oct 2021, 09:09

Pathetic

Fibre with the most Pathetic Service. - Welcome to Vodacom Fibre

People should you want absurdly poor service go to Vodacom .

I am being charge for 20 / 20 line speed and am awaiting from the 1/10/2021 for someone to assist . I am only getting 10.4 speed . But Vodacom take out their money every month with no help every month

Just wait till you have no internet or issues and a tech has to visit you . 24-48 for an e-mail response and then 48 hours to assign a tech then another 48 for a tech to get out to you .

I cannot wait for my contract to end to and endless problem network

Kind Regards

Ritesh

0
Replies (1)
Vodacom
Vodacom's reply27 Oct 2021, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team