TN
Tony N

1 reviews | Active since Aug 2021

31 Aug 2021, 11:06

PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

So this is now my third attempt on writing a hello peter complaint, and my 32nd email that i had to write.

My issues HAS NOT BEEN RESOLVED!!!!!

You guys were calling me yesterday 4 times during my working hours each phone call was over an half and hour long where I had to repeat myself over and over again every time i needed to speak to a new person.

No one has actually called me that knows what is going on that can actually assist me! How on earth do you do business and treat clients like this?

I was promised that a manager will be in contact with me before close of business yesterday, i waited and waited and I am still WAITING??????????

WHAT MORE DOES ONE NEED TO DO TO GET ASSISTANCE ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

0
Replies (3)
Vodacom
Vodacom's reply31 Aug 2021, 13:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
TN
Tony N's update31 Aug 2021, 13:25
Reviewer Update
I HAVE HAD ENOUGH OF YOUR AUTOMATED EMAIL BULLS*HIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
TN
Tony N's update01 Sept 2021, 08:00
Reviewer Update
NO I HAVE NOT BEEN I AM STILL WAITING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1