Pathetic 911 service

Item: Vodacom
Rating: 1
Author: Lana K

Vodacom 911 is a pathetic emergency service. I called 911 on Friday when my mother was having a seizure. The call went to Vodacom 911. A 1 1/2 hr after I returned from the dr, their ambulance called to get the address. Ref 100713

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Replies (1)

Vodacom's replyOfficial

25 Jun 2024, 07:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Jun 2024, 07:41

Official