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Nadia B
1 reviews | Active since Jul 2018
16 Feb 2021, 11:09
Pathetic!
Pathetic is an understatement! I wrote and review about Vodacom and their bad service, deducting my money every month but dont fix my phone. They rep**** my review saying they will contact me, nothing yet. To be honest I didnt expect better. I am changing my network and will also reccomend that to all my family and friends.
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Replies (2)
Vodacom's replyOfficial
16 Feb 2021, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2021, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NB
Nadia B's updateReviewer Update
16 Feb 2021, 15:28Thank you Vodacom (Hellopeter team) I received brilliant service from the consultant who contacted me (I think his name was Dean) Vodacom really needs more efficient consultants like you
NB
Nadia B's update16 Feb 2021, 15:28
Reviewer Update
Thank you Vodacom (Hellopeter team) I received brilliant service from the consultant who contacted me (I think his name was Dean) Vodacom really needs more efficient consultants like you