JT
Jp T

1 reviews | Active since Nov 2022

25 Apr 2026, 01:11

Pathetic

Morning Vodacom!

Just informing you that I will be going public with my issue.

I phoned the 19th of March 2026 to cancel both my contracts I received both quotes, signed them and sent it back with the POP as per instructions

2 weeks later I see that my account is in credit, and I phoned vodacom again and their words was that I only cancelled one contract. Vodacom’s mistake, I then cancelled the second contract again.

Now I received a invoice for this month of April 2026 that I have to pay another R879 because of you uneducated team thats not doing their work.

Please respond or I will inform my lawyer.

Regards

JP du Toit ***

0
Replies (1)
Vodacom
Vodacom's reply25 Apr 2026, 09:22
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.