Pathetic

I upgraded my S4 to a S6 in April 2015. One day later I received a sms that my phone is now prepaid. I called the Mall(Secunda) and explained to Clara and was promised that they will fix before 5 o clock the same day. It was fixed back to contract 4 days later of which nothing worked on the phone and I had to call several days to fix one problem after the other.<br> I was called by Matemane Legota from accounts and was asked to be patient until end of the month then all my stuff will be fixed.<br> It was not fixed and I had to call again and again but eventually it was fixed but the phone do not download. <br> I took it in and they said it is faulty and must be repaired. I drove to Witbank repair centre where i was told the whole phone must be rebuild.<br> I said that it is a new phone and insist on a new one because they delayed the 7 day period.<br> I called Clara and left message to call me back - I called Matemane Legota to call me back - i logged a call at repars who promise to attend to me within 24 hours. It is day 4 now and all of them ignore me.<br> The customer care, accounts, repairs and all of them is just as pathetic as the other and bunch of *****