1 reviews | Active since May 2021
Pathetic!!!!!!!!!!
I am absolutely DISGUSTED!! at the level of service Vodacom. I had a contract with them and got retrenched during covid. fell behind on payments, but started catching up on the payments. Vodacom handed me over to the debt collectors in no time and every time I went to make a payment, the total never went down. It turns out that after the contract had ended, they continued to try run the account after I said they must cancel the contract. It turns out that the USELESS, UNINFORMED idiots that they have working for them made payments to the wrong account as well. Now, no one can help us sort out the issue and the bill keeps on going up when I make a payment. This is due to error on USELESS VODACOMs side. The parasites are quick to run after their money, but when they stuff everything up on their side, they can offer no help on how to sort the problem out and tell me that the account has been handed over to their legal service, BUUUUT the idiots still bill me for an expired contract that is a little in the arrears that I have been paying off, but the total never goes down thanks to their incompetence. Cannot get through to their lines and if you get to their legal or accounts department they tell you to go to the store- back and forth cycle!!!! SO the bill is just going on, they are useless at sorting their **** out. Is there a person at VODACOM that has a brain that can assist in this matter.??
