Pathetic

Had issues with billing which they sorted out (customer care couldn't sort out!). I had to use this forum previously to get someone to listen to me and sort the problem. Their call center is useless and time consuming. Now I have issues with my current contract. Every month it changes and the feedback I get is poor. I need a competent person to assist me with what is going on. I can't be on 3.6GB plan, then 4GB plan and now a 6.5GB plan in the space of 3 months. I actually wanted a decrease in my spend, now I'm paying the same as previously on a Sim only contract! Vodacom is a mess currently. I never thought I'd see the day. Always had such good things to say to friends and family. Now, pathetic service and customer care