1 reviews | Active since Apr 2017

10 Aug 2017, 17:30

Pathetic

<p>Vodacom sent me an sms to say pay R2,5k to activate your line. I paid the amount and guess the line was not reactivated. I called them again, they said pay 1,5k to activate your line. I have paid that amount and guess what still no activation. Please reactivate my line. I am getting tired of visiting and calling your offices. Thank you</p>

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Replies (2)
Vodacom
Vodacom's reply11 Aug 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Aug 2017, 12:18
Official

Dear Tulie,

Feedback has been provided.

Regards,

CB