CV
Charne V

1 reviews | Active since Feb 2015

13 Jul 2017, 08:29

Pathetic !

<p>I wrote a complaint yesterday. Yes I have not been contacted to resolve this ! I did a dim swop on Tuesday, it is now Thursday and my device it not connected. IIf I dont have connection by 09:00 - send someone to collect the device and refund me !! I will NOT be waiting longer than 24 hours for internet network on a brand new device ! </p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jul 2017, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team