1 reviews | Active since Jun 2017
Pathetic
<p>My sim has been swopped by someone inside Vodacom I've reported it and they locked my phone I went to a Vodacom shop as advised and they're not allowed to do anything as they have nothing to do with Vodacom except sell their wares etc. My last 5 phone numbers on my phone don't match those on the sim so sorry we can't do anything well if some ****er has ****** my sim itsobvious he's going to use it. Duh. I put power Internet on my phone and their reception disappeared and not once several different occasions and days. I can't change my provider as this phone is connected to everything. Damn poor show. Vodacom you have my number and my grievance sort it out and a refund on my money would be nice. Wishful thinking? You got one star only because it won't let me write this otherwise.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
