PATHETIC

<p>Hello</p> <p>I would like to lodge a complaint against Vodacom, I’m disgusted by their poor service I had a contract account with them previously and I tried to apply for a new contract and advised that I still on my old Vodacom contract then sent them the settlement letter to show that it has been paid in full last year 2016. They then responded to my email and advised that it all has been sorted out and I can go reapply. I then did that and still no hope at Vodacom and Telkom as they advised that my credit record has been affected and have wait for it to be cleared. I sent an email to them on the 6th of June for them to update my credit record on their side. I still haven’t received any feedback as yet as they advised that their turnaround time is 5 working days . I called them today and I was transferred from pillar to post. Finally when I got a guys to assist me I gave him all my reference numbers and can’t pick it up. I wanted to give one more reference number just to check once again. He said he can’t as his been on this call for way too long and if I could resubmit the settlement letter I then said no I won’t and will report them to Hello Peter he then said if I could give him the reference number and I just dropped the call. I really hope you can assist because I can’t apply for anything because of their poor services I couldn’t recommend anyone to take out anything with Vodacom they are pathetic!!</p>