fL
frank L

1 reviews | Active since Jun 2017

07 Jun 2017, 19:44

pathetic

<p>this great company VODACOM promised on sunday to get back to me HELLO its wednessday my email at vodamail is still not working .how would the DIRECTORS OF VODACOM liked to treated like this .nobody has contacted me and why should they .they dont give a **** .i wonder what is the CEO of VODACOM NAME and how would he like to be treated like **** . maybe i should find out who he is and treat him like **** maybe then somebody will help me . my ref no 1# ********** ********** .</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Jun 2017, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Jun 2017, 11:59
Official

Dear Customer

We apologise for the delay in resolving this matter. As per the feedback received from the Technical Team, the account has been reactivated.

Regards

RL

Best regards,