Pathetic

<p>My mom passed away on the 15th of March 2016, on more than one occasion my dad went into the N1 City Branch to inform them of her passing. They logged the requests in two separate occasions but not once has Vodacom provided us with a response.When contacting the call centre I kept on being put through to the legal department and then get cut off so you can understand the frustration. The opinion I've gotten from this is that due to the fact that her contract is almost full term Vodafone has been intentionally delaying the cancellation. All i want is for it to closed and cancelled but I think this request is to large for Vodacom to comprehend. Im disgusted at the service for a client of yours that's passed on you should be ashamed</p>