1 reviews | Active since Jul 2016

14 Apr 2017, 14:07

pathetic

<p>I have a contract with vodacom, my contract is due for upgrade, I called vodacom and sent an email to the legal dept and customer care and to date they havent called me and im still being debited, for something I dont want, im really annoyed the service, when the service providers requires business they to quick to pick up.the phone to contact customers to sell them contracts. I WANT THIS CONTRACT WITH VODACOM. OVER AND DONE WITH IMMEDIATE EFFECT.</p>

0
Replies (3)
Vodacom
Vodacom's reply14 Apr 2017, 14:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update14 Apr 2017, 21:57
Reviewer Update

I have been told the same thing by your customer service staff, and no help what so ever.

Vodacom
Vodacom's reply21 Apr 2017, 13:04
Official

Hi Leanne

As discussed, this matter has now been resolved.

Regards,

RJ