Pathetic

<p>I have had a business contract for more than 8 years . After returning from holiday in January. I could not divert nor set up my voice mail box. 6 hours and 2 different stores later, I received every excuse possible from my phone being too old (Samsumg Galaxy Note 5) to my SIM being faulty. I decided to upgrade and just both SIM and phone. Still my phone cannot divert to another number nor can clients leave a voice message, I have been to Kleinmond Vodacom 5 times on seperate occosssions who merely state they have sent a technician an email. This is unaccepatable to say the least! </p>