CN
Charleen N

1 reviews | Active since Jun 2014

02 Mar 2017, 17:51

Pathetic

<p>Vodacom is deducting money from my bank account and when I phone them they can't tell my why the amount is more than previous months, because the invoice is not generated yet. How can Vodacom deduct money if there isn't even a invoice generayed yet</p>

0
Replies (2)
Vodacom
Vodacom's reply03 Mar 2017, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Mar 2017, 09:12
Official

As per telephonic discussion,feedback provided.

Regards

FM