1 reviews | Active since Feb 2014
Pathetic
<p>Did an upgrade and requested next day delivery on Thursday only to be told today that their system did not process it.!!! I phoned them numerous times yesterday to make sure it would be delivered today as i will be away next week..... they assured me it would!!! Now im sittting being told no one can help me and not to mention how rude,arrogant and sarcastic the "switchboard lady" is.... arguing that online department can help even after me telling her they are telling me they cant help!!!! Is his really the way Vodacom has become? Surely you cant advertise "next day delivery" if you cant honour it... absolutely pathetic, making me rethink my and my families network provider!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Unless you can deliver my device today, do not bother phoning me!!! I had to change my arrangements to suit your delivery mess up... make sure my device is delivered on monday as promised AGAIN!!! AND HONESTLY YOUR HEAD OFFICE NEEDS A NEW "SWITCHBOARD LADY" because that sarcastic unprofessional know it all NOT will bring your reputation firther down than it already is!!!!
Unless you can deliver my device today, do not bother phoning me!!! I had to change my arrangements to suit your delivery mess up... make sure my device is delivered on monday as promised AGAIN!!! AND HONESTLY YOUR HEAD OFFICE NEEDS A NEW "SWITCHBOARD LADY" because that sarcastic unprofessional know it all NOT will bring your reputation firther down than it already is!!!!