YG
Yolande G

1 reviews | Active since Dec 2016

20 Dec 2016, 16:19

Pathetic

<p>What is the point of being on the red premium package, no added value. Vodacom wouldn't even help with an earlier up grade because my phone is broken.</p> <p> </p> <p>data is ridiculous over priced. 1gb is equivalent to R1600 out of data bundle. ( which after the fin24 article they gave me a credit). Then they next month 300mb is equivalent to about R650. </p> <p> </p> <p>Cannot wait to change over to another servicE provider. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team