Pathetic!

<p>I requested a settle amount from Vodacom at the beginning of October, which I then paid and sent proof of payment with all the other documents to ********** I have since received a message saying that it has been actioned but I haven't been able to recharge or use my phone since, in fact Ive lost more than R500 in attempts. After phoning customer service a few times I apparently reached my monthly limit to which im allowed to phone them and can do so again only after the 2nd of the new month. Then I decided to go into a Vodashop, that explained to me that my account has been handed over to Pre-legal, for being in arrears with over R6000. I wonder how this could ever be possible as I have a debit order on my account with Vodacom and requested a settlement amount that I paid in full. I have proof of payment for every single sent I have ever spent with Vodacom.</p>