pathetic

<p>Been a client for years. Recently upgraded phone but somehow CALLER ID wasn't activated. Over the past WEEK I have been trying to activate it but the lack of service is appaling. Broken promises to assist and call back; calls simply dropped. SO IN ESSENCE VODACOM, I here by give you until 9am on 11 October to activate caller ID failing which the tender of your device will be automatically tendred and my account will be closed!!!!!</p>