1 reviews | Active since Sept 2016
Pathetic
<p>Vodacom gas promised that i will receive a 10gig data with the contract when i upgrade. After numerous calls and complaints i went to the shop ons Saturday the 3rd of September the staff is highly unprofessional and sloppy. I walk out there after they promised me they will log a call and will resolve m problem. I then wait and wait and even phone tha manager (will not mention his name) and he also promise he will resolve the issue. I then visit the store again on Tueaday the 66th of September only to be told NOTHING has been done or logged and now they coming with big excusses as to why i didnt receive the 10gig. The best excuse i got is because m previous contract came with a monthly 1gig data no all of a sudden the system picks that up as a promotional data. Were do one complain as this is the only reason i changed my contract because of the 10gig data. Im highly upset and dissapointed in vodacom regarding this. Like i said pathetic is kinda a understatment</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
