Pathetic

<p>On the 30/7 my account was *******ly debited, I emailed all the information on the 01/08 and received a email with my reference number stating (endeavor to resolve all email queries within 5 working days)After 5 days I tried phoning the number on the email and it did not work. On the 12/8 I received a sms stating account sent for finalization.Allow 3-5 working days for them to process.After 3 days I phoned and they could not pick up my ref number,I had to phone a different number, and it was picked up.Today is day 8 I phoned again - just to receive a respose,I will investigate and get back to you. This is unacceptable i want feedback and my money back.Stop giving false information on your emails and sms.</p>