NZ
Noreen Z

1 reviews | Active since Jul 2016

25 Jul 2016, 05:51

Pathetic!

<p>My cell phone was incorrectly blacklisted by your *********** call centre staff. Spend my entire weekend trying to resolve YOUR error without any luck. According to your policy it will take another 7 days to be corrected. Empty promises and lies of which I have proof. You WILL fix YOUR error today and will be held liable for all costs and losses incurred due to your error alternatively cancel ALL my contracts without any penalties. </p>

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2016, 06:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team