Pathetic

On the 16th of September I called in for early cancellation, I was advised from a lady I spoke to that it would be my last payment And I asked if she is sure she said yes I will be done with my cellphone contract I then settled and on the first of October I was debited I then reversed the amount because I was told I was done with my contact I called them and I was told no I was incorrectly advised and I told them to listen to their calls they said that they would investigate but never ever got back to me . I was then thinking about my credit score so I paid the last amount back to then . On the 1st of November I was debited again this time I am being told it is a reversed penalty but they refuse to go to their records and check why reversed and the refuse to track my call on the 16th of September

Vodacom is pathetic and will not even be last on my list for business I will pass .

They are ******!and looks for ways to milk people dry .