Pathetic

Just got a call from a consultant, her named sounded to be Nthombi but not sure. Vodacom, you have the resources to trace your calls, if you have any interest in listening in on the 0 custo.wr etiquette some of your employees have, make an effort to listen to this call i just received.

She is beyond rude.

I answered the call as I am awaiting an important call. I am currently in hospital. Vodacoms 1000 numbers they call from doesn't show up as vodacom, so you do not know it's your call centre that's calling.

I answer the call and she is wanted to try to sell me some service, I politely said to her, I cannot speak now I am at the hospital. She has the audacity to ask me why did I answer the call if I cannot speak to her.

Vodacom if this is the attitude of the people you employ, do you think customers will ever consider using any services you provide.

I stopped using vodacom as a service provider due to pathetic services received. Seems like the pathetic attitude of their employees are still very much intact.