Pathetic.

I cancelled my Vodacom contract a few months ago and was told that because I didn't call them to cancel the contract, they continued to bill me. I then asked how much has been billed onto my account, then I was informed that the amount was just over R900. I then made an arrangement to pay them what I owed and cancel the contract. I then made the first payment of R487.31 on 04 March 2021, another payment of R410.00 on 15 March 2021 and another payment of R130 on 25 March 2021. I then spoke to them and the person I spoke to guaranteed that it was cancelled. I called in a couple of time and even went onto Hello Peter where I spoke to someone else who assured me that the contract was cancelled. I requested for them to listen to the calls between myself and their consultants and they are refusing to do so. They still haven't called me with an outcome and today I find that they rep**** on Hello Peter that I'm owing them money. I will be copying their CEO Shameel Joosub in all my correspondence from now on and hopefully then, someone will actually do something. How can I be handed over to debt collectors when I cancelled my contract, paid if off and no one ever came back to me to tell me that I was still owing them and that they would be handing over my account. I am again requesting that my calls between your agents be reviewed between February and April 2021.