CM
Cindy M
1 reviews | Active since Jul 2017
01 Sept 2020, 10:31
Pathetic
I was told consultants would contact me in my previous complaint I am still waiting, while I wait for vodacom to take action I am loosing hundreds of Rands in airtime that they won't give back, the self help option does not work, Christmas is also coming will I have to wait till then before action is taken as there are no humans left at vodacom to ralk to
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Replies (3)
Vodacom's replyOfficial
01 Sept 2020, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Cindy M's updateReviewer Update
01 Sept 2020, 11:10And in due course Christmas would have come and gone as well, I was going to get fiber but now you all can go f yourselves
CM
Cindy M's update01 Sept 2020, 11:10
Reviewer Update
And in due course Christmas would have come and gone as well, I was going to get fiber but now you all can go f yourselves
CM
Cindy M's updateReviewer Update
02 Sept 2020, 09:27I have been patient enough now I want this resolved asap, all around your staff have no but no customer service, you want to stay on top then don't forget about the people contributing to your salaries if it weren't for us you would have no job!
CM
Cindy M's update02 Sept 2020, 09:27
Reviewer Update
I have been patient enough now I want this resolved asap, all around your staff have no but no customer service, you want to stay on top then don't forget about the people contributing to your salaries if it weren't for us you would have no job!