GJ
Gail J

1 reviews | Active since Nov 2014

05 Aug 2020, 13:09

Pathetic.

I had a booster aerial installed on my farm a number of years ago. Previously, when I phoned for someone to come and check it, they were here within days, however this time around, I'm still waiting,,10 days later. This is my only form of communication and if I don't have any reception I'm basically stranded. I have been in touch with the Regional Office in Nelspruit and still waiting for the manager to get back to me. This is not acceptable and obviously working from home has more perks that one knows.!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply05 Aug 2020, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team